Vermilion is a design and interactive agency offering a range of services from brand strategy, naming, design, identity, print, traditional and online advertising, social media and website, ecommerce & application development. Our passion lies in helping our clients create, renew, and strengthen their brand power.
The Account Manager holds responsibility for development of assigned client relationships, adding strategic value, ensuring on time, on budget, profitable, high-quality deliverables, and client satisfaction. The Account Manager provides internal team leadership and is responsible for seamless project process management from project kick-off to completion.
The successful candidate will have demonstrated an ability to recognize, create, and deliver strategic solutions that solve clients’ business objectives. Strong communication, organizational, and cross-functional leadership skills are critical to the Account Manager’s success. He/she will have demonstrated the ability to build and develop client relationships by gaining the confidence of clients and team members while ensuring project details, process steps, billings, and agreed-upon deliverables are organized and communicated effectively. Financial acumen demonstrated through the ability to manage budgets, profitability, and internal resources is required.
Candidates should have 6 years of brand management, design, and interactive management, or other client or agency experience. Familiarity with website and interactive work and/or knowledge of interactive marketing fundamentals, social media measurement, online community development and engagement strategies, are critical. Bachelor’s degree in marketing, business, communication, or a related field is also required.
Account Management: 70%
Financial Responsibility – Works with Interactive Director and Creative Director to stay within approved budgets; Ensures timely and accurate client billing; Identifies and capitalizes on revenue opportunities ensuring consistent growth of accounts.
Problem Solving – Identifies and resolves problems in a timely manner; Gathers and analyzes information skillfully; Develops alternative solutions; Works well in group problem solving situations; Uses reason even when dealing with emotional topics.
Interpersonal – Focuses on solving conflict, not blaming; Maintains confidentiality; Listens to others without interrupting; Remains open to others’ ideas and tries new things.
Change Management – Develops workable implementation plans; Communicates changes effectively; Builds commitment and overcomes resistance; Prepares and supports those affected by change; Monitors transition and evaluates results.
Oral Communication – Speaks clearly and persuasively in positive or negative situations; Listens and gets clarification; Responds well to questions; Demonstrates group presentation skills; Prepares and participates in meetings.
Written Communication – The ability to deliver clear, concise, and accurate proposals, estimates, Request For Proposals (RFP), and budgets.
Relationship Management: 10%
Thrives being at the organizational heart of a client relationship while managing multiple projects; Has the ability to read between the lines and can synthesizes complex or diverse information to ensure the client’s business objectives are met while ensuring project details, process steps, billings, and agreed-upon deliverables are organized and communicated effectively.
Team Work: 10%
Balances team and individual responsibilities; Exhibits objectivity and openness to others’ views; Gives and welcomes feedback; Contributes to building a positive team spirit; Puts success of team above own interests; Able to build morale and group commitments to goals and objectives; Supports everyone’s efforts to succeed; Recognizes accomplishments of other team members.
Professional Growth: 10%
Demonstrates potential for growth and increased responsibility; Desire to increase industry knowledge.
How to Apply
Please email the following as PDFs to jobs@vermilion.com with the subject line “Account Manager”:
- Your cover letter that shows your desire and ability to communicate ideas effectively
- Your resume
Please make sure to name the docs with your last name so we can organize them easily on our side, ie.
- lastname_coverletter.pdf
- lastname_resume.pdf
Other Things:
- No phone calls, please.
- No recruiters.
- No contractors or outsourcing shops.
- This is a full-time, on-site position.